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Seneca Allegany Casino & Hotel

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FREQUENTLY ASKED QUESTIONS

Problems viewing the answers to our FAQ's? - Please click here!

GENERAL FAQs
 
Click to open How much is it to valet park?
 
Click to open Do I have to pay for drinks inside the Casino?
 
Click to open Do you have to be a member of the Seneca Nation to work at Seneca Allegany Casino & Hotel?
 
Click to open Are you able to handle the exchange of Canadian currency at Seneca Allegany Casino & Hotel?
 
Click to open How do I request a Win/Loss Statement?
 
 
 
 
SENECA PLAYERS CLUB FAQs
 
Click to open How much does it cost to become a Seneca Players club member?
 
Click to open How can I tell how many Points I have on my Seneca Players Club card?
 
Click to open Where can I redeem my Seneca Players Club Points?
 
Click to open Will my Points carry over until my next visit, or do I have to use them right away?
 
Click to open I left my Seneca Players Club card at home. Do I have to pay for a new one?
 
Click to open Can I use the same Seneca Players Club card at Seneca Niagara Casino & Hotel, Seneca Allegany Casino & Hotel and Seneca Buffalo Creek Casino?
 
Click to open Do I have to play more to become a Select Club or Chairmans Club member and get those benefits?
 
Click to open What is Free Slot Play?
 
Click to open How do I activate my Free Slot Play?
 
Click to open What is a PIN Code and where do I get one?
 
Click to open What happens if I forget my PIN Code?
 
Click to open What else do I need to know about using Free Slot Play?
 
 
 
GAMING FAQs
 
Click to open What is the white ticket I got out of the slot machine?
 
Click to open What are the denominations of the machines?
 
Click to open What table games do you offer?
 
Click to open How old do you have to be to gamble at the Casino?
 
Click to open What is Free Slot Play?
 
Click to open How do I activate my Free Slot Play?
 
Click to open What is a PIN Code and where do I get one?
 
Click to open What happens if I forget my PIN Code?
 
Click to open What else do I need to know about using Free Slot Play?
 
 
 
 
DINING FAQs
 
Click to open What is the seating policy at Thunder Mountain Buffet?
 
 
 

 

 

 

 
SENECA NIAGARA CASINO & HOTEL   •   SENECA NATION OF INDIANS    •   SENECA GAMING CORPORATION
We don't want you to miss out on all the energy, action and excitement! Players Club members click here to confirm your phone number in Seneca Allegany's 'Voice Blast' list. ::: This link will take you Global Connect's website (gc1.com)Signup for our Email Rewards email blast program - Available to Players Club MembersDownload our monthly Promotions calendar!Take a look around!Visit our Weather Cam!
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