Valet parking is always complimentary at Seneca Allegany Casino & Hotel. There is also complimentary self-parking in our spacious parking lot.

While you are gaming at Seneca Allegany Casino & Hotel, all beverages are available at no cost to you. You may also purchase drinks inside Thunder Mountain Buffet and at our bar on the Casino floor.

No. Anyone can apply to work for us. For more information on current positions available, see our Careers section.

Canadian currency can be exchanged for U.S. currency at any of our cashier windows at very favorable rates.�Guests providing a Players Club Card at the time of exchange can request a receipt for purposes of exchanging back to Canadian within 48 hours.

Need a Win/Loss Statement? You can now download a printable Win/Loss Statement Request Form (Adobe PDF), then fill it out and mail it to the address on the form.

There is no fee to join the Seneca Players Club. Simply stop by any Promotions Booth and present a valid government issued photo ID. Your card will be issued immediately. You must be 21 or older to participate.

To check your Points total, simply insert your card into any of our slot machines and press the "promo button" or visit any Promotions Booth.

You can use your Points towards a variety of products and services to include all retail and dining locations. You can also use your Points towards entertainment tickets and hotel stays.

Seneca Players Club Points are cumulative and remain in your account until you choose to use them. But don't hold on to them forever! Points expire 12 months after your last date of play.

No. Simply stop by any Promotions Booth and ask a Promotions Representative to assist you. Present a valid government issued photo ID and a new card will be provided at no charge to you.

Yes. The Seneca Link enables players to use the same card at both Casinos. That means you're going to rack up Points no matter where you play. Best of all, your Points can be used at either property.

Please note: Some offers and promotions are property specific and valid only at one property. That means Points must be earned and redeemed at a specific property to qualify. See individual offers for details or visit any Promotions Booth inside the Casino for more information.

We ask that you play to a level you are comfortable with. Your ratings are based on the type of game you play, the length of time and average bet. Select and Chairmans Club membership is based on your play.

Seneca Slot Dollars are free play added to your Seneca Players Club card. They can be used on most of the over 4,000 slot machines at Seneca Niagara Casino & Hotel. They have no cash value and may not be cashed out. Only winnings from Seneca Slot Dollars may be cashed out. Seneca Slot Dollars awarded by Seneca Niagara Casino & Hotel can only be used at Seneca Niagara Casino & Hotel.

All Seneca Slot Dollars have an expiration date which may vary.

Your personal four-digit PIN Code allows you to access special offers right from your Seneca Players Club card with a higher level of security. If you do not know your personal PIN Code, please visit any Promotions Booth with a valid, government issued photo ID. To help you remember your personal PIN Code, we encourage you to change it to a four-digit number of your choice by visiting any Promotions Booth.

If you have forgotten your PIN Code or if you would like to change it to a four-digit number of your choice, visit any Promotions Booth. Entering an incorrect number three times will inactivate the PIN Code and you will need to go to any Promotions Booth for assistance.

This state-of-the-art technology allows you to carry around your "winnings" without the inconvenience of a big, heavy cup. You can either insert the ticket into another slot machine for additional play, or cash it in at any of our designated redemption windows. Patrons should note that inside the Casino this ticket is the equivalent of cash and cannot be replaced if lost.

Seneca Allegany Casino & Hotel features state-of-the-art 1¢, 2¢, 5¢, 25¢, $1, $5, $10 and $25 slot machines.

The Poker Room has 16 tables, featuring Texas Hold'em, Omaha and 7 card Stud.

Seneca Allegany Casino & Hotel features your favorite table games including Blackjack, Craps, Roulette, Caribbean Stud Poker, 3 card Poker and Let It Ride^® on the main gaming floor. Inside the Poker Room, patrons can enjoy Texas Hold'em, Omaha and 7 card Stud.

You must be 21 or older to gamble at Seneca Allegany Casino & Hotel and be able to show a valid photo ID.

Seneca Slot Dollars are free play added to your Seneca Players Club card. They can be used on most of the 2,200 slot machines at Seneca Allegany Casino & Hotel. They have no cash value and may not be cashed out. Only winnings from Seneca Slot Dollars may be cashed out. Seneca Slot Dollars awarded by Seneca Allegany Casino & Hotel can only be used at Seneca Allegany Casino & Hotel.

1. Insert Seneca Players Club card
2. Press the flashing green �Promo� button
3. Press 2 �Collect Bonus�
4. Enter your 4 digit pin number
5. Press Enter
6. Enter dollar amount you would like to play
7. Press Enter

Your personal four-digit PIN Code allows you to access special offers right from your Seneca Players Club card with a higher level of security. If you do not know your personal PIN Code, please visit our Promotions Booth with a valid government issued photo ID. To help you remember your personal PIN Code, we encourage you to change it to a four-digit number of your choice by visiting our Promotions Booth.

If you have forgotten your PIN Code or if you would like to change it to a four-digit number of your choice, visit our Promotions Booth. Entering an incorrect number three times will inactivate the PIN Code and you will need to go to our Promotions Booth for assistance.

Please Remember the following:

• Once your Seneca Slot Dollars have been activated, wait a few moments for your credits to load onto the machine.
• Activated Seneca Slot Dollars must be played on the machine on which they are activated and will not load back onto your card.
• Seneca Slot Dollars will activate in the amount that you specify. The PROMO button will begin to flash when you have used the amount activated. This indicates that you may load more slot dollars, if available, onto the same machine or choose to use a different machine.
• While the Seneca Slot Dollars cannot be cashed out, the winnings are all yours!
• Seneca Slot Dollars are only valid at the property where they are issued.
• Seneca Slot Dollars are not valid for Table Games or the Poker Room.

Our helpful staff at Thunder Mountain Buffet will work hard to seat you as quickly as possible. Parties up to six people will be accommodated.

Weekend Reservations Needed
Please arrive 15 minutes prior to reservation time

Hours of operation are subject to change.